The Laundry Place
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We're here to make your laundry experience as smooth as possible. Choose from our support options below or contact us directly.
Choose the support method that works best for you
Common issues and quick solutions
Check our troubleshooting guide or report the issue
Issues with FasCard, credit cards, or mobile payments
Having trouble connecting to our free WiFi
Questions about our services and pricing
Multiple ways to get in touch with our support team
Call us for immediate assistance
Website chat
Send us an email and we'll respond quickly
Email Support
Send us an email and we'll respond quickly
Complete verification to view our support email
Response within 2 hours
More ways to get help and information
For urgent issues that require immediate attention, please call us directly. We're here when you need help online. Store hours vary by location — most are open 24/7; University, Fleur Drive, and SE 14th are open 6 AM to midnight.